Frequently Asked Questions

Do you accept insurance?

I am a provider with Lyra EAP. If you are a member, I will verify benefits and bill Lyra for payment. I will request relevant information from you to bill.

If you are a member of another insurance carrier or have a flexible spending account (FSA),  I can provide you a monthly invoice that you can submit for reimbursement.

What forms of payment do you accept?

I accept cash, check, Venmo and Paypal payments. Payments should be made at the beginning of each session.

What is your cancellation policy?

I have a 48 hour cancellation policy. If you provide me with at least 48 hours advance notice of a cancellation, you will not be charged for the cancelled session. If, however, you cancel within 48 hours, I will bill you for the missed session for the full amount.

If your treatment is covered by Lyra and you cancel within 48 hours of your scheduled appointment, Lyra may cover your session. If not, then you are responsible for paying the full cost of the session.

What is the Good Faith Estimate?

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Is there parking available?

There is metered and neighborhood parking available and my office is accessible by MUNI #38 Geary bus line.

Is your office accessible to persons with disabilities?

Unfortunately, there is no elevator located in the building. My office is located on the second floor and clients will need to walk up one flight of stairs.